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Customer Service

Starrytime Keepsakes publishes our award-winning personalized children’s books using our print partner, SharedBook. SharedBook handles all of our customer service, production and shipping. For question about your book order, contact SharedBook Customer Service directly at:

1-888-212-3121 (open 8am – 10pm EST, Monday through Friday)
support@sharedbook.com

SharedBook Inc.
New York, NY, USA

Starrytime Keepsakes Ltd. may be contacted directly for any questions not related to orders (suggestions, concerns, new book or new product ideas, etc .) at:

Toll Free in North America: 800 505-5603
Outside North America: 403 244-9071

Starrytime Keepsakes Ltd.
Calgary, Alberta, Canada

Click here for shipping and delivery information.