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Starrytime Keepsakes Ltd. Privacy Policy Statement
Effective May 31st, 2006
Commitment to Privacy
We value you as a customer, and are committed to protecting the privacy of you
and your children. We know you're concerned about protecting your privacy
online, and are committed to informing you of our policies for collecting,
sharing, disseminating and securing customer information online.
What is collected and how is it used?
To process your order, we need your name, email address, billing and shipping
addresses, telephone number, and credit card number. We also require
information related to your purchase to produce products to fulfill your order.
If we have a question about your order, we may contact you by email or phone.
We collect the domain name of visitors to our Web pages, aggregate information
on what pages consumers access or visit, and information volunteered by the
consumer, such as survey information and/or site registrations, name and
address and telephone number. This information is used to improve the content
of our Web pages and products.
For each visitor to our Web page, our Web server automatically recognizes only
the consumer's domain name, and not the e-mail address. We do not set any
cookies, and we do not partner with or have special relationships with any ad
server companies.
We may use your information to recommend products based on your past purchases,
to personalize emails, to maintain your account and to improve your shopping
experience or to notify you of any updates to our Privacy Policy. You may also
receive periodic mailings from us with information on new products and services
or upcoming events. If you do not wish to receive such mailings, please let us
know by calling or emailing using the contact information provided below.
Upon request we provide site visitors with access to transaction information
(e.g., dates on which customers made purchases, amounts and types of purchases)
that we maintain about them. Consumers can access this information by e-mailing
us at the address below, or writing to us at the address below. Consumers can
have this information corrected by sending us e-mail at the above address, or
calling us at the above telephone number.
Is data shared?
We do not share data with any third parties other than reputable service
providers who conduct business on behalf of Starrytime Keepsakes Ltd. This
includes, but is not limited to: Credit card authorization and processing
companies, customer service providers, and shippers. We do not sell or rent
customer data to third parties.
Security
This site uses SSL encryption to assure secure transmittal of your credit card
information. We have appropriate security measures in place in our physical
facilities to protect against the loss, misuse or alteration of information
that we have collected from you at our site.
Contacting Starrytime Keepsakes Ltd.
If you contact Starrytime Keepsakes customer service, we will use your name,
e-mail address, phone number and order history to answer your question as
quickly as possible. On occasion, we may contact you later to verify
information or to check on the quality of your Customer Service contact.
Modifications to Privacy Policy:
From time to time, we may use customer information for new, unanticipated uses
not previously disclosed in our privacy notice. If our information practices
change at some time in the future we will post the policy changes to our Web
site to notify you of these changes and we will use for these new purposes only
data collected from the time of the policy change forward. If you are concerned
about how your information is used, you should check back at our Web site
periodically.
Contact Us:
Please feel free to contact us if you have any questions or comments regarding
this Privacy Policy. We will respond to all inquiries in a timely manner. We
can be reached via e-mail, by telephone, or by mail addressed to:
Starrytime Keepsakes Customer Service
P.O. Box 32127, 2619 14th St. SW
Calgary, AB T2T 1M6
If you feel that this site is not following its stated
information policy, you may contact us at the above addresses or phone number,
The DMA's Committee on Ethical Business Practices at
mgoldberger@the-dma.org, The Federal Trade Commission by phone at
202.FTC-HELP (202.382.4357) or electronically at
www.ftc.gov/ftc/complaint.htm.
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